Case Study

Securing Strategic Deliver for a Global Bio Pharma Leader

A global biopharmaceutical leader expanding its production capacity in Singapore. The organisation needed to build the digital infrastructure required to run a new, automated manufacturing site.

Automated

site launch: cloud enabled infrastructure

100%

system stability: 6 months embedded support

The Challenge

The project required independent strategic oversight to manage a large-scale ERP rollout during the construction of the physical plant.

  • Vendor Management: A need for expert governance to ensure external technical partners met delivery targets.
  • Timeline Alignment: Coordinating the digital rollout with aggressive plant commissioning timelines.
  • Operational Readiness: Ensuring all systems were safe, compliant, and ready for day-one production.

Impact

  • On Time Launch: The manufacturing site opened on schedule with fully operational systems.
  • Risk Mitigation: Independent oversight protected the project from technical delays and vendor overspend.
  • Operational Excellence: Delivered a stable digital backbone that significantly reduced manual processing.
  • Scalable Foundation: Established a stable digital environment for long term growth in the region.

Our Approach

We acted as a Strategic Delivery Partner, providing the oversight and leadership required to ensure project accountability.

  • Governance Framework: Setting up a structure to manage external systems integrators and vendors.
  • Process Design: Mapping manufacturing workflows to ensure the software met local operational needs.
  • Compliance Oversight: Ensuring all digital processes met strict global industry regulations.

What We Delivered

  • Dedicated Oversight: A senior client-side team of programme and functional leads to manage technical delivery.
  • Integrated PMO: A central function to track all delivery milestones against the plant construction timeline.
  • Post Launch Continuity: Six months of embedded support after Go-Live to ensure system stability and a smooth operational handover.

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Impact

  • On Time Launch: The manufacturing site opened on schedule with fully operational systems.
  • Risk Mitigation: Independent oversight protected the project from technical delays and vendor overspend.
  • Operational Excellence: Delivered a stable digital backbone that significantly reduced manual processing.
  • Scalable Foundation: Established a stable digital environment for long term growth in the region.