Case Study
1200
annual hires
40%
reduction in senior level time to hire
100%
compliance accuracy
The Challenge
The bank needed a strategic partner to scale its workforce while maintaining regulatory compliance and operational resilience.
- Operational Alignment: Fragmented systems and manual processes limited scalability.
- Risk & Compliance: Required a centralised, technology-enabled framework for contingent and permanent hiring.
- Strategic Modernisation: Legacy talent strategies needed to support continuous improvement.
Impact
- 40% reduction in time-to-fill for senior hires and sub-six-day contingent deployment.
- 96% offer acceptance rate and 85% satisfaction from candidates and managers.
- Female representation in senior hires increased from 35% to 42%.
- 100% compliance accuracy in audit screening processes.
- Stronger workforce agility, compliance, and digital readiness.
Our Approach
Acting as a strategic advisor, we applied our Organisational Engineering methodology to create a unified workforce model built on four pillars:
- Integrated Workforce Management: Centralised contingent and permanent hiring through a hybrid MSP and RPO model.
- Operational Scaling: Expanded certified customer service and quality assurance teams.
- Digital Architecture: Implemented a Vendor Management System and Applicant Tracking System to strengthen compliance.
- Transformation Advisory: Optimised talent strategy and removed operational bottlenecks.
What We Delivered
- Enterprise Talent Engine: Managed c. 1,200 permanent hires annually alongside a large contingent workforce.
- Scaled Operations: Expanded certified advisors from 40 to 100+
- Tech-Enabled Governance: Migrated suppliers and contractors to a single compliant VMS platform.
- Digital Transition: Replaced manual processes with modern digital platforms.
See what Organisational Engineering can do for your business.
Get in touchImpact
- 40% reduction in time-to-fill for senior hires and sub-six-day contingent deployment.
- 96% offer acceptance rate and 85% satisfaction from candidates and managers.
- Female representation in senior hires increased from 35% to 42%.
- 100% compliance accuracy in audit screening processes.
- Stronger workforce agility, compliance, and digital readiness.
